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Continue shoppingAll orders over $50 will be delivered for free (in the US)
For orders under $50 a shipping cost of $7 is charged
Online orders ship from our warehouse Monday–Friday and are usually scanned for shipment within a few days day. We fulfill online orders on a first-in, first-out basis.
If you have specific questions about your order shipping, please contact us directly.
Online order tracking is automatically emailed to the email address that was used during checkout.
A tracking number is sent as soon as an online order is packaged and scanned for shipment from our warehouse.
Every once in a while, all down products leak feathers (or plumes). This is normal and there's no need to worry too much.
If a feather is sticking out of the quilt, reach from the other side and gently pull or massage it back into the quilt.
If there are excessive feathers, check for rips or tears.
Determine the size of the hole, and apply a lightweight adhesive patch.
We recommend Tenacious Tape from GearAid, or Noso patches.
If you decide to sew a hole closed, try to keep a high stitch count. A higher SPI (stitches per inch) will help keep the down inside. We recommend about 14-16 SPI.
If it cannot be repaired, it may be able to be repurposed! We've seen used old sleeping bags turned into pillows or smaller blankets, even backpacks.
If it cannot be repurposed, it is always recyclable. The fabric is nylon. Take the down out first:
Down is biodegradable! It is also an excellent fertilizer. Make sure you are outside when you open up any baffles, as down loves to float all over and make big messes - trust us.
In the rare case that there's a manufacturing defect, reach out! We will make it right and repair or replace at no cost to you.
Sleep on it! You've got 110 nights from purchase, and if you're not 110% stoked, receive a full refund and we pay return shipping.
If you would like to initiate a return, please use the contact form on our website, or contact us at gotosleep@aeronautoutdoor.com